Terms and Conditions

I am Ravneet Oberai, registered dietitian, member of the Health Care Professionals Council and British Dietetic association. 
By booking an appointment with me you agree to the terms and conditions set out below: 
1. You give full consent for data to be used in line with GDPR and as per privacy policy. A separate  consent form will be issued. 
2. Telehealth dietetic consultations use video conferencing software in order to carry out dietetic appointments remotely. This differs from face-to-face consultation as we will not be in the same room as each other during the consultation.
 3. Some parts of the consultation involving physical examinations (i.e. body weight) may be conducted at your location, and we can discuss these measurements during the consultation. 
 The main benefits of telehealth consultations is increased flexibility for both parties in terms of timing and location of consultations.
The main risks related to telehealth consultations include: technical difficulties, interruptions, unauthorised access or communication difficulties. 
I will ensure that your privacy is protected by ensuring nobody else can hear the consultation and using secure and encrypted software. 
4. If an issue arises with technology which we can not fix during the consultation, we can revert to a phone consultation or rearrange the consultation if needed. 
5. Full payment is required upon booking of the appointment following issuance of an invoice. Payment must be made within 24 hours of invoice issuance or the date will be released. If you can no longer make your appointment, amendment of the date can be made up to 48 hours prior to the scheduled appointment. If within 48 hours, the date cannot be amended and payment will not be refunded. 

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